Free shipping on every U.S. order Ships from the USA in 2-5 days 30-day money-back policy
Lindhöl

Shipping policy

Last updated: August 2026

Where we ship

We ship within the United States only, including all 50 states. We do not currently ship to other countries, or to freight forwarders.

What it costs

Shipping is free on every order, with no minimum. The price you see at checkout is the price you pay. There are no handling fees and no customs charges, because your order ships from inside the USA.

How long it takes

  • Processing: orders placed on a business day are dispatched within 24 hours. Orders placed at the weekend or on a public holiday go out on the next business day.
  • Delivery: typically 2 to 5 business days once dispatched.

These are the times we see in practice, not a guarantee. Carrier delays, severe weather and peak periods such as Black Friday and Christmas can add a few days.

Tracking

Every order ships with tracking. The moment your parcel leaves the warehouse we email you a tracking link to the address you used at checkout. You can also follow it on our Track Your Order page.

Tracking usually starts updating 24 to 48 hours after dispatch. Before that, the carrier has created the label but has not yet scanned the parcel, so an empty result on day one is normal.

Address accuracy

Please check your shipping address carefully before you pay. We dispatch quickly, and once a parcel is with the carrier we cannot change the address. If a parcel is returned to us because the address was wrong or incomplete, we will contact you and reship it once you cover the second shipment, or refund the product price minus our original shipping cost.

Missing or delayed parcels

  • Tracking says delivered but nothing arrived. Check with anyone else at the address and look for a safe place or a neighbour. If it has not appeared after 24 hours, email us with your order number and we will open a claim with the carrier.
  • The parcel has not moved for several days. That is usually a transfer between carrier hubs. If it has been static for more than 5 business days, write to us and we will chase it.
  • Confirmed lost in transit. We replace it or refund you in full. You do not lose out because the carrier did.

Damaged on arrival

If your parcel arrives damaged, photograph the outer box and the product before doing anything else, and email us within 48 hours of delivery. We will replace it or refund you in full, and we cover the shipping both ways.

Questions

Write to support@lindhol.com with your order number and a person will answer you, Monday to Friday.