Contact

Write to us at support@lindhol.com, or use the form below. It reaches the same inbox.

A person reads every message and answers it — Monday to Friday, usually within a day and always within two. There is no bot on the other end and no ticket queue.

To get a faster answer

If your message is about an order, include your order number and the email address you used at checkout. It saves a round trip and usually gets you sorted the same day.

Before you write, this might be quicker

• Where is my order? Most questions are answered on our Track Your Order page. Tracking starts updating 24 to 48 hours after dispatch, so an empty result on day one is normal.
• How to use it, or whether it suits you. Our FAQs cover intensity levels, heat, battery life and where on the body it works.
• Returns. The conditions are set out in full on our Return Policy page. Email us with the subject line Return request.
• Something arrived faulty or damaged. Write within 48 hours of delivery with photographs or a short video. We replace it or refund you in full and we cover the shipping both ways.

One thing we would rather you did ask

If you are not sure whether this is right for you — because of a pacemaker, a pregnancy, an old injury, or simply because you have been burned by a massager before — ask us first. We would rather talk you out of a purchase than take your money for something that will not help.